Umthumeli ukuntsonkothisele lo myalezo ngokusebenzisa esinye sezatifikethi zakho zamanani, naxa kunjalo i-%brand% ayikwazanga kusifumana esi satifikethi ngokunjalo neqhosha labucala elihambelana naso. <br> Izisombululo ezinokwenzeka: <br><ul><li>Ukuba une-smartcard, nceda yifake ngoku. <li>Ukuba usebenzisa umatshini omtsha, okanye ukuba usebenzisa inkangeleko entsha ye-%brand%, kuya kufuneka ubuyisele isatifikethi sakho kunye neqhosha labucala elivela kwikopi. Iikopi zezatifikethi zikholisa ukuphela nge- ".p12".</ul>

The sender encrypted this message to you using one of your digital certificates, however %brand% was not able to find this certificate and corresponding private key. <br> Possible solutions: <br><ul><li>If you have a smartcard, please insert it now. <li>If you are using a new machine, or if you are using a new %brand% profile, you will need to restore your certificate and private key from a backup. Certificate backups usually end in ".p12".</ul>